WhatsApp follow-ups and campaigns
Salowa sends WhatsApp reminders, thank-yous, birthday wishes and win-back offers to clients who have consented, using pre-approved templates so messages deliver. Campaign cost in rupees is shown at the review step before anything sends, and replies land back in your Salowa inbox as leads.
Reminders, win-backs and offers that send themselves — to consented clients only, with costs shown before anything goes out.
Open Marketing → Automations and switch on what you want: appointment reminders, thank-you with bill, win-back for clients who have gone quiet, birthday wishes. Set once, then leave it running.
Use pre-approved WhatsApp templates so your messages actually deliver — placeholders fill in each client's name automatically.
Build a campaign in four steps — Name, Audience, Template, Review. The audience step shows exactly how many people; Review shows the credit cost before you tap Send.
Check the Wallet tab for what a send will cost: rupees first, then what those rupees buy. If credits run out mid-send, the campaign pauses — it never fails — and resumes after top-up.
Replies land in your Salowa inbox. One tap saves the reply as a lead, or turns “Book me Saturday 11?” straight into an appointment.
The follow-up you always meant to send — sent.
Step 1 of 5: Set it once and leave it. Quiet clients get a nudge while they’re worth winning back.
Sample salon, sample numbers — the screens are real.
Last updated: 20 August 2026